Payment related questions

• How can I get a copy of my order receipt/invoice?

  Your receipt can always be found by logging into your account on our site. Click on the order number under Receipts. This is an official receipt that you can submit for rebates and reimbursements.

• Can I pay by check?

  We accept personal checks, company checks, and money orders. Simply mail your check or money order with the following items:

  • A print-out of the product(s) from our shopping cart (with shipping method)
  • Your phone number and email address
  • Your shipping address

  Make your check payable to Web Stores America, Inc. For our mailing address, please visit About Us

  We will process your order after we receive your money order or cashier's check. For personal and company checks, we process your order after the funds clear. Please allow 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time payment is received and funds clear.

  International payments

  The method of payment for orders to a billing address outside of the United States is via a letter of credit. The other payment options available are a credit card with a US billing address or via check or money. See “Pay by check” for details on that process.

  Please complete a customer service request to initiate the process for a letter of credit payment. Minimum order is $5,000 and a $50 handling will be assessed to process the letter of credit.

• Do you accept company Purchase Orders (PO's)?

  Yes, please consult with one of the sales representatives to get an account set up. Please note: company checks are accepted and will speed up your order. Please refer to our payment by check instructions above.